Frequently Asked Questions

Q: How long will it take for my item to arrive?

A: Maximum delivery time will be 3-5 days, however we will always strive to have it with you sooner.  If you require next day delivery, please contact us to see if this is possible.

Q: How will my item arrive?

A: Your item will arrive via Royal Mail.  It may not arrive in the prettiest of boxes, and I often recycle packaging in order to keep my prices down, but you will always find your item well protected and ready to make your wedding wonderful!

Q:  Do you refund/exchange items?

A: If you are not completely happy with your item, please return it to us within 7 days of receiving the item in the same condition in which it arrived to you and we will happily refund your payment.  We regret that unless the item is damaged, return postage costs cannot be refunded.

Q: How often do you update your product catalogue?

A: We are always on the lookout for lovely wedding accessories, and aim to add new products at least every couple of months, but ideally more often.  Don't forget that if you can't find what you're looking for, use our product finder service to see if we can help.